Trial policy
All clarinets and accessories (except reeds) are available for trial. A refund will be issued for items that are returned in new condition, less shipping charges incurred by seller and a 7% restocking fee. Trial returns must be postmarked no later than 7 days after delivery for accessories, or 10 days for clarinets, and include the original invoice. There is no restocking fee if a purchase is made. Damaged items will be returned to the buyer and considered sold. Please contact us directly if you'd like to start a trial on multiple products.
Customers from outside of the United States should contact us for quotes on international shipping. There are no returns accepted for international customers at this time.
Customers from outside of the United States should contact us for quotes on international shipping. There are no returns accepted for international customers at this time.
warranty
All Corbin and Royal Global barrels are warranted for 1 full year, with a repair or replacement for cracking not caused by mishandling. Eb barrels without the cut-out are also warranted for 1 year, and Eb barrels with the cut-out are warranted for 6 months. Barrels that have been modified by the customer will not be covered under warranty.
Rossi Academy clarinets are warranted against cracking for 1 year, with a repair or replacement offered.
All Royal Global clarinets feature an industry-best 3 year warranty. We are an authorized dealer and distributor for Royal Global and will handle warranty claims.
Rossi Academy clarinets are warranted against cracking for 1 year, with a repair or replacement offered.
All Royal Global clarinets feature an industry-best 3 year warranty. We are an authorized dealer and distributor for Royal Global and will handle warranty claims.